FAQ

To get started with Cleveland’s bike share system, go to UHbikes.com or download the Social Bicycles app. You must be 18 years old to check out a bike with a credit card and 16 years old to ride. Check out the “How it Works” video for more info.

The most convenient way of buying a fare card is through the RTA CLE mobile ticketing app. With the RTA CLE app, your phone is your fare card. You can purchase 1-Ride, All Day, 7-Day, and Monthly Passes. Additionally, you can purchase fare cards from a kiosk at any HealthLine or Rapid station.

CircleLink is a free shuttle service. You can get on at any designated stop and ride the shuttle to your destination. You can download either TransLoc rider app or the Transit app for real-time arrival info for both CircleLink routes. Read more about CircleLink here.

Gohio Commute is a platform for trip planning, trip logging and carpool matching. Employers can create a sub-site through Gohio Commute to administer incentives that encourage employees to carpool, bike and take transit. Employees can create an account and do trip planning, track non-SOV trips and find carpool matches. For more information about Gohio Commute, contact Beverly Burtzlaff at BBurtzlaff@mpo.noaca.org.

In terms of trip planning, both Google Maps and Gohio Commute do turn-by-turn directions. Additionally, Gohio Commute lists costs and benefits for each travel mode. Gohio Commute also does carpool matching for users who create an account. You can “favorite” your commute and indicate whether you’re interested in finding a match with a fellow colleague or anyone who lives and works nearby.

Practically every major U.S. city is considering ways to reduce the reliance on single occupancy vehicles (SOVs) to encourage more efficient travel. Things like High Occupancy Vehicle (HOV) travel lanes, congestion pricing, providing free transit passes, charging for parking and adding covered bike parking with locker rooms at major workplaces are examples of strategies to reduce the number of SOVs on the road. Transportation Demand Management (TDM) is the combination of knowledge, programs, and services available to people to optimize all transportation options in the system. Ultimately, TDM is not just about the number of cars on the road. It’s also about the health and sustainability of our urban neighborhood. Check out our annual report to see how TDM is taking shape in University Circle.